Integrated Report 2019

• Integrated Report 2019 (PDF, 10.18MB)

Our Starting Point

• On the publication of “West Japan Railway Group Integrated Report 2019” (PDF, 119KB)
• Values held by the JR-West Group (PDF, 230KB)
• The derailment accident on the Fukuchiyama Line (PDF, 357KB)
• Recovering from heavy rain damage through cooperation and think-and-act initiatives (PDF, 892KB)
• Business activities of JR-West Group (PDF, 1,161KB)

Strategy of Value Creation for Our Vision

• The president’s message (PDF, 526KB)
• The value we seek to provide through the non-railway business (PDF, 1,051KB)
• JR-West Group Medium-Term Management Plan 2022: approach & overview (PDF, 293KB)
• Toward long-term sustainable growth (PDF, 52KB)
• Progress on Groupwide strategies - example initiatives (PDF, 352KB)
• Promoting our “technology vision” (PDF, 763KB)
• Technology vision special three-way discussion (PDF, 1,170KB)

A Foundation Supporting Value Creation

• Fiscal 2019 performance in priority CSR fields and fiscal 2020 plans for priority initiatives (PDF, 67KB)
• Safety (PDF, 887KB)
• Customer satisfaction (PDF, 352KB)
• Coexistence with communities (PDF, 593KB)
• Human resources/motivation (PDF, 328KB)
• Human rights (PDF, 129KB)
• Global environment (PDF, 527KB)
• Risk management (PDF, 538KB)
• Corporate governance (PDF, 55KB)
• Corporate governance special three-way discussion (PDF, 431KB)

Data

• Initiatives in each business (PDF, 478KB)
• Consolidated 10-year financial summary (PDF, 40KB)
• Financial statements (PDF, 36KB)
• Recognizing and responding to risks and opportunities (PDF, 50KB)
• Data related to human resources and motivation (non-consolidated) (PDF, 56KB)
• (Reference) Management's Discussion and Analysis of Operations (PDF, 83KB)
• (Reference) Operational and Other Risk Information (PDF, 134KB)
• (Reference) Consolidated Financial Statements (PDF, 1,052KB)
• (Reference) Non-Consolidated Financial Statements (PDF, 586KB)