Customer Support

JR-WEST Free Wi-Fi Service

Free of charge for 8days
Free Wifi

JR-WEST Free Wi-Fi is available in the surrounding area wherever this mark is found.

What's new

May 26, 2017
The authentication method for JR-WEST Free Wi-Fi has changed. Click here for more information.
December 24, 2016
JR-WEST Free Wi-Fi is available on some trains, notably trains operating on Ōsaka Loop Line.
October 21, 2016
JR-WEST Free Wi-Fi service will begin at Kinosaki-Onsen Station beginning November 5, 2016.
June 20, 2016
JR-WEST Free Wi-Fi service will begin on some trains beginning July 1, 2016, most notably trains operating between Kansai-airport Station and Osaka Station.
May 10, 2016
JR-WEST Free Wi-Fi is available for use at Hiroshima Station Building ASSE and Hiroshima Shinkansen Souvenir Shop & Restaurant.
May 10, 2016
The JR-WEST Free Spot, the authentication-less Wi-Fi service previously available at the JR Kansai-airport Station Ticket Office (Midori-no-madoguchi), has been discontinued and replaced with the JR-WEST Free Wi-Fi.