Customer Support

JR-WEST Free Wi-Fi Service

Free Wi-Fi access which does not require authentication is now available inside the JR Ticket Office (Midori-no-madoguchi) at Kansai Airport station!

Through a simple process with no passwords or other authentication, users are welcome to enjoy 15 minutes of free internet usage per connection.

TicketOffice

For a Station Map of Kansai Airport station,
JR Ticket Office
(Midori-no-madoguchi) see

(How to use)

1. Select SSID1. Select SSID

2. Accept the user policy2. Accept the user policy

3. Connect to the internet,Start using the service3. Connect to the internet,Start using the service

Make your trip easier by visiting “JR-WEST Train Status Information" or "How to Use JR-WEST" on the Web, or obtain guest codes on-the-spot for free Wi-Fi usable at major JR West stations.