Customer Support

JR-WEST Free Wi-Fi Service

Map of Hotspot Locations

Huraka

JR-WEST Free Wi-Fi is available on trains featuring the Wi-Fi Wi-Fi sticker inside the car.

Location details

Major JR-WEST stations

No Locations Wi-Fi Service Areas
1 Itoigawa Ticket gates
2 Kurobe-Unazukionsen Ticket gates
3 Toyama Ticket gates (Shinkansen Gate) and waiting rooms
4 Shin-Takaoka Ticket gates
5 Kanazawa Ticket gates (Shinkansen Gate and IR Ishikawa Railway) and waiting rooms
6 Fukui Ticket gates
7 Saga-Arashiyama Ticket gates
8 Kyoto*1 Ticket gates(Central, West, and Underground East gates)
9 Inari Ticket gates
10 Uji Ticket gates
11 Osaka Ticket gates(Central, Midosuji, South, Sakurabashi, and Bridge gates)
12 Shin-Osaka*1 Ticket gates (East Gate), waiting rooms, and Travel Service Center SHIN-OSAKA
13 Universal-City Ticket gates
14 Tennoji Ticket gates (Central and East gates)
15 JR-Namba Ticket gates
16 Kansai-airport Ticket gates (JR Gate) and JR Ticket Office
17 Nara Ticket gates
18 Wakayama Ticket gates (Central Gate)
19 Shirahama Ticket gates
20 Shin-Kobe Ticket gates and waiting areas
21 Sannomiya Ticket gates (Central Gate)
22 Nishi-Akashi Ticket gates (West Gate)
23 Himeji Ticket gates (Central Gate)
24 Kinosaki-Onsen Ticket gates
25 Okayama*2 Ticket gates (Shinkansen Gate) and waiting rooms
26 Kurashiki Ticket gates
27 Onomichi Ticket gates (South Gate)
28 Tottori Ticket gates
29 Yonago Ticket gates
30 Hiroshima*2 Ticket gates (Shinkansen Gate) and waiting areas
31 Miyajimaguchi Ticket gates
32 Tokuyama Ticket gates (South Shinkansen Gate)
33 Shin-Yamaguchi Ticket gates (Shinkansen Transfer Gate)
34 Shimonoseki Ticket gates
35 Kokura*2 Ticket gates (Shinkansen Gate) and waiting areas
36 Hakata*2 Ticket gates (Central Shinkansen Gate),waiting rooms, and Hikari Square

Major station buildings and shopping centers

No Facility name Wi-Fi Service Areas
8 Kyoto Station Building Sky Garden and Muromachi Square
11 OSAKA STATION CITY 3F Information (North Gate Building side), Atrium Plaza, Carillon Plaza, Toki-no-hiroba Plaza, Yawaragi-no-niwa Garden, Kaze-no-hiroba Plaza, Tenku-no-noen Farm, South Gate Plaza, 3F Service counter (South Gate Building side), Taiyo-no-hiroba Plaza, and Umaimono Plaza
14 Tennoji MIO Tennoji MIO Main Building and Plaza Building
30 ekie 1F ekie DINNING, 2F ekie Omiyagekan
  • *1 Service is not available at ticket gates or waiting rooms for the Shinkansen.
  • *2 Service is only available at ticket gates, waiting rooms, and waiting areas for the Shinkansen.

As of March 2021