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Safety Research Institute
The Safety Research Institute was establish on June 23, 2006, following the derailment accident on the Fukuchiyama Line, as a result of the determination to prevent such serious accidents from ever happening again. Through a multi-angle approach with a focus on human factors, the Institute promotes effective research and investigations that can be put to actual use in the field through its dedication to safety “anytime”, “anywhere”, and for “anyone”.
Basic Policy
“Human factors are the foundation of management.”
“In order to provide safe and high-quality railway services, it is important to understand and put to use the viewpoints and ideas related to human factors."
These are the Safety Research Institute’s core beliefs.
Railways are operated through the hands of its many employees. As such, the Institute has established three keywords—“Anytime”, “Anywhere”, and “Anyone”—as its basic policy in promoting research.
The Safety Research Institute’s Basic Policy
The Safety Research Institute is dedicated to the pursuit of safety “anytime”, “anywhere”, and for “anyone”.
- 1Study safety from multiple angles, including from the human factor perspective, by working closely both inside and outside the company.
- 2Strive to be a trusted establishment and to employ a corporate culture that prioritizes safety.
- 3Make effective use of research results while also making the results available outside the company in an effort to contribute to society at large.
“Understanding and utilizing human factors” is both the foundation of sound corporate management and operation, as well as the foundation necessary for establishing safety management.
Since its establishment, the Safety Research Institute has been engaged in research and investigations related to human factors, as well as activities to broaden the viewpoints and ideas related to human factors within JR-West. (These initiatives are hereinafter referred to as “Human Factor Education”.)
We will continue to advance our research and emphasize human factors education based on the company's internal needs and advancing the understanding and application of human factors throughout the JR-West Group. In addition, we will work on qualitative and quantitative improvement of research results related to human factors and support the implementation of research results. We aim to be a "trusted and reliable group of experts."
①We will promote research and consulting and conduct lectures on human factors.
-As an in-house research institute, we strive to understand the needs within our company. We have applied our accumulated expertise and focused our research on four key areas reflecting our company's internal needs: (1) improving safety through psychological safety and teaming, (2) the impact of aging on work performance, (3) understanding and addressing human errors and risk behaviors, and (4) ensuring customer safety and security. We plan to publish our research findings for the benefit of society.
-In addition to research, we will also promote consulting services that provide expert knowledge and insights on needs and issues requested by the company in a short period.
②Our role as in-house research institute:
-We will advance research based on our company's internal needs and work to support the implementation of research findings.
-(The public foundation) Railway Technical Research Institute will interact with universities, other external research institutions, and railway companies and conduct research while maintaining close cooperation.
-We will develop a database for internal use using the Safety Research Institute's past research materials.
