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2010
| Mar 13 | Introduction of interchangeable use of electronic money with "ICOCA", "Suica", and "TOICA" |
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| Nov 7 | Introduction of Series 189 new model to "Hamakaze" Limited Express |
2011
| Mar 5 | Introduction of new online train reservation service "e5489" Introduction of interchangeable use of "TOICA", "ICOCA", and "SUGOCA" |
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| Mar 12 | Debut of "Mizuho" and "Sakura" direct through service trains on the Sanyo and Kyushu Shinkansen Lines |
| Mar 12 | Introduction of Series 287 new model to "Konotori" and "Kinosaki" Limited Expresses |
| Mar 27 | Start of use of movable platform fence at Kitashinchi Station on JR Tozai Line |
| Apr 18 | Start of full-time all-day operation of "Women Only cars" |
| May 4 | Grand opening of Osaka Station City |
2012
| Mar 17 | Introduction of Series 287 new model to "Kuroshio" Limited Express |
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| Mar 17 | Start of "ICOCA" service at JR Shikoku (Takamatsu, Sakaide) |
| May 11 | Start of online issuing of delay certificate for major lines in Kyoto-Osaka-Kobe urban area |
2013
| Mar 13 | Medium-Term Management Plan 2017 and Safety Think-and-Act Plan 2017 announced |
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| Mar 23 | Start of nationwide reciprocal use of 10 transport IC cards |
| Dec 21 | Debut of new JR-West N700A series cars |
2014
| Apr 6 | Closure of Modern Transportation Museum |
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| Jun 4 | West Japan Railway Daily Service Net Co., Ltd. and Seven-Eleven Japan Co., Ltd., open their first five stores as part of a collaborative venture |
2015
| Mar 14 | Opening of the Hokuriku Shinkansen Line between Nagano and Kanazawa Stations, debut of "Kagayaki", "Hakutaka" and "Tsurugi" |
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| Mar 14 | The operation of the Hokuriku Line between Kanazawa and Naoetsu Stations was transferred to semi-public corporations |
| Apr 30 | The update of the JR-West Group Medium-Term Management Plan 2017 announced |
| Aug 30 | Closure of Umekoji Steam Locomotive Museum |
2016
| Mar 19 | Start of use of movable platform fence at Kyobashi Station on JR Gakkentoshi Line |
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| Mar 26 | Opening of Maya Station and Higashi-Himeji Station on JR Kobe Line Start of use of elevating-type platform fences at Takatsuki Station on JR Kyoto Line |
| Apr 28 | Opening of Kyoto Railway Museum (with grand opening on Apr 29) |
| Jun 15 | Publication of third-party safety evaluation report for Safety Management System |
| Aug 17 | Designation of Kyoto Railway Museum’s No. 233 locomotive as a national important cultural property |
2017
| Feb 19 | Introduction of New ATC system for Sanyo Shinkansen Line |
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| Mar 4 | Extension of line between Kabe and Aki-Kameyama stations, and opening of Kodo-Homachigawa, Aki-Kameyama, and Jike (Sanyo Line) stations |
| Jun 17 | Introduction of services aboard TWILIGHT EXPRESS MIZUKAZE |
| Dec 11 | Oil leakage occurs aboard Nozomi 34 where the wheels and motor are located, and cracks appear in steel frame (marking the first major Shinkansen incident) |
2018
| Feb 1 | Announcement of “JR West Group Railway Safety Action Plan 2022” |
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| Mar 27 | Report received from Expert’s Conference on Major Shinkansen Incidents |
| Apr 27 | Announcement of “JR-West Group Medium-Term Management Plan 2022” |
| Jun 18 | 6.1 M earthquake in northern Osaka Prefecture |
| Jul 6 | Damage throughout western Japan due to heavy rains |
| Oct 1 | Introduction of ICOCA Point and PiTaPa Postpay Service |
| Nov 11 | Elevation of Higashi-Yodogawa Station onto the bridge, and elimination of rarely open railroad crossings near the station |
2019
| Mar 16 | Opening of the Osaka Higashi Line between Shin-Osaka and Hanaten stations; introduction of the A-Seat paid seating service on certain Special Rapid trains on the JR Kobe, JR Kyoto, and Biwako lines |
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| Mar 18 | Start of Limited Express “Raku-Raku Harima” operation on JR Kobe Line during rush hour |
| Mar 21 | Acceptance of evaluations from outside committee members from the Expert Conference on major Shinkansen Incidents |
| Apr 1 | Opening of JR-West's first in-house nursery school at Suita |
| Jul 1 | Merger of JR West Japan Shopping Center Development Company and Tennoji Shopping Center Development Company |
| Jul 10 | Obtainment of railway business certificate for the Naniwasuji Line |
| Sep 4 | Launch by JR-West and JR West Japan Shopping Center Development Company of WESPO, an app to keep track of loyalty points that can be used at shopping centers managed by the JR-West Group |
| Oct 1 | Fares and charges revised in line with the consumption tax increase |
| Oct 12 | Widespread damage caused in western Japan by Typhoon 19, including heavy damage to the Hokuriku Shinkansen |
| Oct 23 | Operations resumed on the Geibi Line between Miyoshi and Karuga stations, where services had been suspended due to the impact of the West Japan Heavy Rainfall Disaster last year |