Customer Support

Kansai-airport Station

Ticket office for overseas visitors are available upstairs from the JR Ticket Office (Midori-no-madoguchi) in Kansai Airport station. Some staff who speak Chinese and English sell tickets and services for overseas visitors.

Open Hours

10:30 to 18:30 (Open hours may change depending on the season)
* General counter hours are from 5:30 to 23:00.

Service content

Sales and ticket exchange of merchandise for overseas visitors
・ICOCA & Haruka/JR-WEST RAIL PASS/JAPAN RAIL PASS
・DETECTIVECONAN Hiroshima & Miyajima RAIL PASS etc.

Location

Upstairs from the JR Ticket Office (Midori-no-madoguchi) in Kansai Airport station