The JR Central Ticket Office (Midori-no-madoguchi) in Kyoto station has some staff who speak Chinese and English to sell tickets and services for overseas visitors.
8:00 to 20:00
* General counter hours are from 5:30 to 23:00.
Exchange and sale of tickets
・Exchange and sale of products available only to overseas visitors
ICOCA & Haruka/JR-WEST RAIL PASS/JAPAN RAIL PASS etc.
・Sale of standard tickets, limited express tickets and Special Discounted Tickets
Sale of products for travel within Japan
・Sale of tickets for optional local tours
・Reservations for accommodation and car rentals, including same-day reservations
・Agent services for inbound travel insurance
Kyoto station JR Central Ticket Office (Midori-no-madoguchi)