Customer Support

Kyoto Station

The JR Central Ticket Office (Midori-no-madoguchi) in Kyoto station has some staff who speak Chinese and English to sell tickets and services for overseas visitors.

Open Hours

8:00 to 17:00 (Open hours may change depending on the season)
* General counter hours are from 5:30 to 23:00.

Service content

Sales and ticket exchange of merchandise for overseas visitors
・ICOCA & Haruka/JR-WEST RAIL PASS/JAPAN RAIL PASS
・DETECTIVECONAN Hiroshima & Miyajima RAIL PASS etc.

Location

Kyoto station JR Central Ticket Office (Midori-no-madoguchi)