About Us

Safety Research Institute

When it comes to human factors,
JR-West is dedicated to the pursuit of safety
“anytime”, “anywhere”, and for “anyone”.

The Safety Research Institute was establish on June 23, 2006, following the derailment accident on the Fukuchiyama Line, as a result of the determination to prevent such serious accidents from ever happening again. Through a multi-angle approach with a focus on human factors, the Institute promotes effective research and investigations that can be put to actual use in the field through its dedication to safety “anytime”, “anywhere”, and for “anyone”.

Basic Policy

Human factors are the foundation of management.”
“In order to provide safe and high-quality railway services, it is important to understand and put to use the viewpoints and ideas related to human factors."
These are the Safety Research Institute’s core beliefs.

Railways are operated through the hands of its many employees. As such, the Institute has established three keywords—“Anytime”, “Anywhere”, and “Anyone”—as its basic policy in promoting research.

The Safety Research Institute’s Basic Policy

The Safety Research Institute is dedicated to the pursuit of safety “anytime”, “anywhere”, and for “anyone”.

  1. 1Study safety from multiple angles, including from the human factor perspective, by working closely both inside and outside the company.
  2. 2Strive to be a trusted establishment and to employ a corporate culture that prioritizes safety.
  3. 3Make effective use of research results while also making the results available outside the company in an effort to contribute to society at large.

“Understanding and utilizing human factors” is both the foundation of sound corporate management and operation, as well as the foundation necessary for establishing safety management.
Since its establishment, the Safety Research Institute has been engaged in research and investigations related to human factors, as well as activities to broaden the viewpoints and ideas related to human factors within JR-West. (These initiatives are hereinafter referred to as “Human Factor Education”.)
The Safety Research Institute will continue to focus on Human Factor Education as a means to promote the understanding and utilization of human factors throughout the JR-West Group.

Moreover, the Institute will continue research and investigation based on human factors in addition to providing consultation and support services to the JR-West Group and proposing ways to utilize the results within the Group.

Finally, the Safety Research Institute hopes to become the Japanese standard for human factor research institutions through state-of-the-art research and development (from basic to applied) and through training researchers to become experts regarding human factors.

Direction Going Forward

Promoting Research, Investigation, and Educational Activities That Begin with the Important Themes

The Institute promotes research and investigations from three perspectives: Safety improvements from the safety management viewpoint, Prevention of human error based on psychology and physiology, and Prevention of human error based on ergonomics.

The Institute carries out practical research by discovering needs and producer-driven solutions of a worksite in addition to performing fundamental research.

As a research institute focused on human factors, the Safety Research Institute provides Human Factor Education for the JR-West Group to actively promote human factor-related consultation and support services that are useful for on-site practical applications from a standpoint that assumes two facts: “Human factors are the foundation of management”, and “In order to provide safe and high-quality railway services, it is important to understand and put to use the viewpoints and ideas related to human factors.”

Strengthening the Role as an Internal Research Institution

  • ・In addition to being used for making recommendations and other purposes within the JR-West Group, the Institute also disseminates research and investigation results outside the company, including to other companies and academic circles.
  • ・The Institute conducts research in close cooperation with not only the Railway Technical Research Institute (RTRI) and universities but also with external research institutes, railway companies, and other entities through personnel exchanges.
  • ・The Safety Research Institute aims to utilize its experiences throughout the company by creating a database of past research work materials.
Safety Research Institute Goal Diagram