Ticket Deals and Passes

HARUKA One-way TicketHARUKA One-way Ticket


Service section Adult Child
Kansai-airport Tennoji * Click here to view participating departure/arrival stations. 1,300 YEN 650 YEN
Osaka, Shin-Osaka * Click here to view participating departure/arrival stations. 1,800 YEN 900 YEN
Kyoto * Click here to view participating departure/arrival stations. 2,200 YEN 1,100 YEN
Kobe * Click here to view participating departure/arrival stations. 2,000 YEN 1,000 YEN
Nara 1,800 YEN 900 YEN

Train Accommodations

  •  HARUKA One-way Ticket can be used.
  •  Additional separate tickets are required

* When additional tickets are required, obtain the tickets at a JR-WEST station before boarding.

Express "HARUKA"
Limited Express
Trains excluding
Kansai-Airport Express
Special Rapid Services/
Rapid Services/
Local Services in the
valid area
Type First Class
(Green) Car
 *1  *1  *3
Ordinary Car
  *2  *4
Ordinary Car
  • * 1 First Class (Green) Tickets and separate Express Tickets are required.
  • * 2 Separate Express Tickets are required.
  • * 3 Separate First Class (Green) Tickets for Local Services are required.
  • * 4 Separate charges are required when using paid seating services (such as A-seat) on Local, Rapid, and Special Rapid trains in the Kansai area.


Temporary visitor's visa

"Discounted One-way Ticket" user must be holding a passport issued by a foreign government.


"Discounted One-way Ticket" user must be entering in Japan as a "短期滞在(Temporary Visitor)".

* "短期滞在(Temporary Visitor)" is a status of residence defined under Japanese immigration law.

Individual customers are not allowed to purchase or exchange more than one of the same ticket for the same use period.

- You must present your passport to receive a pass.

Purchasing a "Discounted One-way Ticket"

Purchasing Exchange Order through a Travel Agency outside Japan

  • Step 1. Purchase an exchange order (E-TICKET) at sales locations outside Japan.
    • * Once issued, the E-TICKET must be exchanged within 3 months.
  • Step 2. Exchange the E-TICKET for a "Discounted One-way Ticket" at an exchange location in Japan.
    • * E-TICKET exchange locations: Click here for details
    • * Receiving an E-TICKET: Click here for details
    • For trains from Kansai Airport to Kyoto, Shin-Osaka, Osaka, Tennoji, exchaging tickets from the dedicated ticket machine at Kansai-Airport Station is most convenient.
      Click here for details.
    • * The E-TICKET that could not been exchanged can be refunded at the overseas travel agency where the pass was originally purchased. (*A separate handling fee will be applied.)

Purchasing a Discounted One-way ticket via JR-WEST ONLINE TRAIN RESERNATION

  • Step 1. Purchase a Discounted One-way Ticket via JR-WEST ONLINE TRAIN RESERVATION.
    • * Payment must be made by credit card when reserving tickets. Payment cannot be accepted at the station.
      * Virtual and numberless credit cards cannot be used.
  • Step 2. When choosing paying by credit card in advance, use the following at a station ticket vending machine or station ticket office to receive your pass, after arriving in Japan. Click here for details
    • (1) Reservation number
    • (2) Identification number *A 4-digit number you set
    • (3) Credit card *The one used to make the reservation
    • (4) Passport
    • * A passport with an IC chip is required to receive a pass from a ticket vending machine. Travelers with a passport that does not have an IC chip must receive their pass from the ticket office.
    • * Exchange stations: Click here for details

* The "Discounted One-way Ticket" is not available for purchase within Japan.

NOTE:Reservations are accepted via JR-WEST ONLINE TRAIN RESERVATION from one month before boarding (starting at 10:00 am (JST) on the same day of the preceding month).
Product sales prices are set according to the date of purchase and not the date of exchange or use.

Availability and Use

  • · The "Discounted One-way Ticket" is available and usable all year around.

Reserving a Reserved Seat Ticket

· Reserved seat tickets can be reserved at a ticket vending machine or a station ticket office.
Click here for information on reserving reserved seat tickets from a ticket vending machine.

· Seat reservations are also available online for Discounted One-way Ticket reserved via JR-WEST ONLINE TRAIN RESERVATION.


  • · Changing the validity period start date is allowed only once.
  • · The ticket cannot be changed for a different ticket type. The ticket must instead be refunded, and the desired ticket purchased separately.
  • · Changing the departure or arrival station within a section is allowed only once for unused tickets within the validity period.
  • · Changing trains is allowed only once before the departure of the designated train, and only if tickets for the train being changed to are available within the validity period.
  • * Conditions may differ for reservations submitted via JR-WEST ONLINE TRAIN RESERVATION. Click here for details.


  • · Refunds are accepted only at the "Discounted One-way Ticket" exchange location.

    * Click here for information on refund locations for refunds due to non-availability of services, delays, or other circumstances.

  • · The sales price minus a handling fee will be refunded.

    * Handling fee

    • · If no reserved seating ticket has been issued:

      560 YEN

    • · If a reserved seating ticket has been issued:

      Up to 2 days before departure: 560 YEN
      Between day before departure and time of departure:
      30% of original undiscounted Express ticket (based on original ticket purchase date) + 220 YEN
      * Minimum handling fee: 560 YEN

    • · A handling fee equivalent to the Limited express ticket for each train will be applied to a reserved seating ticket after departure time.
  • * Refunds cannot be provided if the "Discounted One-way Ticket" has been used or the validity period has ended.
  • * A refund of an unexchanged E-TICKET is available from the overseas travel agency where the ticket was purchased.
    Please note that an additional handling fee will apply.
  • * Conditions may differ for reservations submitted via JR-WEST ONLINE TRAIN RESERVATION. Click here for details.

Related information

  • · The "Discounted One-way Ticket" is only valid for the "Discounted One-way Ticket" holder.
  • · Presentation of a passport (of the person using the "Discounted One-way Ticket") is required to exchange an E-TICKET.
    * No more than one E-TICKET can be exchanged per passport.
  • · A passport is required when using a "Discounted One-way Ticket" and must be presented to the JR staff upon request.
  • · The "Discounted One-way Ticket" will not be reissued even if lost or stolen.
  • · The conditions of use for the "Discounted One-way Ticket" are stipulated by the JR-WEST carriage conditions and the laws of Japan.
  • · Conditions of use for an exchange order are stipulated by regulations and contracts of issuing companies.
  • · If any discrepancies arise between the foreign language and Japanese versions of the carriage conditions, the Japanese version has precedence.
  • · The information displayed (including prices) is current as of March 16, 2024, and is subject to change.

Ticket Deals and Passes