Travel area guide in West Japan

Access from Kansai Airport

Introduction of Kansai-Airport Express "HARUKA"
and Kansai-Airport Rapid Service

Access to Kansai-airport Station from Kansai Airport

Access to Kansai-airport Station from Kansai International Airport

JR-WEST Usage Guide from Kansai International Airport

Introduction of Kansai Tourist Information Center

Certain JR-West Rail Passes are available for purchase at the Kansai Tourist Information Center.

Kansai Tourist Information Center

Kansai Tourist Information Center

[Business hours]
7:00 a.m. to 10:00 p.m.(open all year round)
(Currency exchange: 7:00 a.m. to 9:30 p.m.)
Multilingual guidance
English, Chinese and Korean always possible
Tourist Information Center
Provides sightseeing and travel (transport) information for Kansai and all the other locations nationwide.
Travel Desk
Handles reservations and purchase for tours, accommodation facilities and passes for each transport company suitable for overseas visitors to Japan.
Foreign Currency Exchange Service
Currency exchange service for foreign currencies.
Ticket & hotel reservations, etc.
Handles hotel reservations for accommodation close to Kansai International Airport, the Kyoto-Osaka-Kobe area and all areas across Japan. Also handles a variety of cards, such as SIM cards and COMICA (for international calls), and tickets for hotspots like theme parks.

Introduction of Kansai-airport Station

Introduction of Kansai-airport Station

Explanation of icons

  • JR Ticket Office(Midori-no-madoguchi)
    JR Ticket Office
  • JR Ticket Vending machine
    JR Ticket Vending machine
  • Toilets
  • >Wheelchair-accessible toilets
    Wheelchair-accessible toilets
  • Elevator
  • Automated external defibrillator
    Automated external defibrillator (AED)
  • Track number
    Track number
  • Escalator
  • Ticket gate
    Ticket gate

Introduction of JR Ticket Office (Midori-no-madoguchi)

JR Ticket Office

All types of train tickets can be purchased at the JR Ticket Office (Midori-no-madoguchi).
[Business hours]5:30 a.m. to 11:00 p.m.

Introduction of Kansai-Airport Express "HARUKA" and Kansai-Airport Rapid Service

Special Benefits


  • Unlimited rides on Sanyo Shinkansen and Limited Express trains covering a wide variety of Kansai areas!
  • Enjoy online reservations, convenient access, and great benefits!
  • Easy ticket reception for quick usability upon landing!
Click here for details