Tickets & Passes

Service section		Adult	Child
Kokura	HAKATA	1,600 YEN	800 YEN
Hakata	KOKURA	1,600 YEN	800 YEN

Train Accommodations

* When additional tickets are required, obtain the tickets at a JR-WEST station before boarding.

		Bullet Train "SANYO SHINKANSEN" in the valid area * Including "Hello Kitty Shinkansen"
		Train
Type	First Class (Green) Car	*1
	Private room	-
	Ordinary Car (Reserved Seating)	*2
	Ordinary Car (Non-reserved Seating)

"Discounted One-way Ticket" user must be holding a passport issued by a foreign government.

※外国での永住権を持っているお客様を含め、日本国籍のお客様は使用できません。

"Discounted One-way Ticket" user must be entering in Japan as a "短期滞在(Temporary Visitor)".

* "短期滞在(Temporary Visitor)" is a status of residence defined under Japanese immigration law.

Individual customers are not allowed to purchase or exchange more than one of the same ticket for the same use period.

- You must present your passport to receive a pass.

* Available from select overseas travel agencies.

Step 1. Purchase an exchange order(E-TICKET) at sales locations outside Japan.
- * Once issued, the E-TICKET must be exchanged within 3 months.
Step 2. Exchange the E-TICKET for a "Discounted One-way Ticket" at an exchange location in Japan.
- * E-TICKET exchange locations: Click here for details
- * Receiving an E-TICKET: Click here for details
- For trains from HAKATA to KOKURA and train from KOKURA to HAKATA, exchaging tickets from the dedicated ticket machine at HAKATA station or KOKURA Station is most convenient.Click here for details.
- * The E-TICKET that could not been exchanged can be refunded at the overseas travel agency where the pass was originally purchased. (*A separate handling fee will be applied.)

* The "Discounted One-way Ticket" is not available for purchase within Japan.

· The ticket cannot be changed for a different ticket type. The ticket must instead be refunded, and the desired ticket purchased separately.

· Refunds are accepted only at the "Discounted One-way Ticket" exchange location.

* Click here for information on refund locations for refunds due to non-availability of services, delays, or other circumstances.
· The sales price minus a handling fee will be refunded.
* Handling fee
- 440 YEN

* Refunds cannot be provided if the "Discounted One-way Ticket" has been used or the validity period has ended.
* A refund of an unexchanged E-TICKET is available from the overseas travel agency where the ticket was purchased.
Please note that an additional handling fee will apply.

· The "Discounted One-way Ticket" is only valid for the "Discounted One-way Ticket" holder.
· Presentation of a passport (of the person using the "Discounted One-way Ticket") is required to exchange an E-TICKET.
* No more than one E-TICKET can be exchanged per passport.
· A passport is required when using a "Discounted One-way Ticket" and must be presented to the JR staff upon request.
· The "Discounted One-way Ticket" will not be reissued even if lost or stolen.
· The conditions of use for the "Discounted One-way Ticket" are stipulated by the JR-WEST carriage conditions and the laws of Japan.
· Conditions of use for an exchange order are stipulated by regulations and contracts of issuing companies.
· If any discrepancies arise between the foreign language and Japanese versions of the carriage conditions, the Japanese version has precedence.
· The information displayed (including prices) is current as of February 5, 2025, and is subject to change.

· During the three major peak periods, all seats on the Tokaido and Sanyo Shinkansen Nozomi trains will be operated as reserved seats. Please take a non-reserved seat on Mizuho, Sakura, Hikari or Kodama.
*The three major peak periods are Golden Week(a period of holidays in Japan from the end of April to the beginning of May every year), Obon(a period around mid-August in Japan when many people take vacation), and the year-end and New Year holidays