Tickets & Passes

Purchase a WEST-QR ticket (voucher) from a travel agency.
* Please contact your OTA for information on whether they handle tickets for this service.
Access the dedicated website from the link in the voucher, and then register as a user and link the ticket.
Use a smartphone to reserve your seat on the HARUKA and display the QR code to board the train!
Scan the QR code on your smartphone at the ticket gate or scan the provided QR code with your smartphone’s camera.
Board the train easily with no exchange required!

・By using the WEST-QR on your smartphone, you can smoothly pass through ticket gates by scanning the QR code needed to board your train at the IC card reader.
・To use this service, you will need a smartphone with an Internet connection to obtain the QR code information when entering and leaving through the ticket gate. A QR code in a screenshot or printed on a piece of paper cannot be used to board the train.
* If you do not have a smartphone, you can still use WEST-QR by registering your ticket under the WEST-QR account of a companion. In this case, the WEST-QR can only be used for the same travel itinerary as the companion who registered the account.
・When using this service, you are required to confirm the “JR West WEST QR Service Privacy Policy” and agree to the “JR West WEST QR Service Terms of Use”.
*Residents in some areas must agree to the “Data Cross-border Transfer Agreement”.