Hands-Free Travel Service

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Enjoy More Freedom with Hands-Free Travel!

Drop off your luggage at the station to enjoy your trip however you want.
Leave your heavy bags behind to explore the city, make spontaneous stops, and sightsee with greater ease.
Travel light and enjoy a more comfortable, convenient way to explore.

Choose the Service That Suits Your Trip

  • Send Your Luggage

    Send your luggage ahead and start sightseeing hands-free
    as soon as you arrive!
    No heavy bags to carry along the way—
    just more freedom to enjoy your trip.

    From one station to another or to a hotel

  • Store Your Luggage

    Drop off your luggage and start sightseeing hands-free
    right away!
    Explore comfortably without the hassle of
    carrying heavy bags.

    Store at a service counter Store in a locker
Service List Delivery Storage Advance
Reservation
Crosta Same-day
Delivery WEST 		○ – ○
Luggage Delivery
Service 		○ – –
Temporary Storage
Service 		– ○ –
Smart
Lockers		 Hotel Delivery from Smart Lockers SMART LOCKER pikuraku PORTER ○ – –
Temporary Storage
Service 		– ○ ○
Coin-Operated Lockers – ○ –
Hotel Luggage Storage
(*Available to hotel guests only) 		– ○ –
PUDO Station
○ * ○
ecbo cloak
– ○ ○
新大阪バゲージステーション – ○ ○

SERVICE

Crosta

Luggage Delivery Service (Station-to-Station/Hotel)

  • Delivery
  • Advance Reservation
  • Kyoto Station
  • Shin-Osaka Station
  • Osaka Station
  • Hiroshima Station
  • Hakata Station

Same-day Delivery WEST

Same-day Delivery WEST uses the Shinkansen (Bullet Train) to send your luggage ahead.
Simply drop off your bags at the station and pick them up at your destination later that same day. Enjoy a more comfortable journey with Same-day Delivery WEST.

More details

Luggage Delivery Service (Station-to-Hotel)

  • Delivery
  • Kyoto Station
  • Shin-Osaka Station
  • Osaka Station
  • Hiroshima Station
  • Hakata Station

Luggage Delivery Service

Book anytime with just your smartphone!
Drop off your luggage at a JR station and explore the city hands-free. After sightseeing, head straight to your hotel—your luggage will be waiting for you. Enjoy a smoother, more comfortable trip.

More details
  • Storage
  • Kyoto Station
  • Shin-Osaka Station
  • Osaka Station
  • Hiroshima Station
  • Hakata Station

Temporary Storage Service

Book anytime with just your smartphone!
Drop off your luggage at a JR station and explore the city hands-free. Pick up your luggage after sightseeing and enjoy a smoother, more comfortable trip.

More details

Smart Lockers

  • Delivery
  • Advance Reservation
  • Osaka city
  • Kyoto city

pikuraku PORTER

Hotel Delivery from Smart Lockers.
This service offers same-day delivery of your luggage from eligible pikuraku PORTER lockers in Osaka and Kyoto to participating hotels in Osaka or Kyoto.

  • Storage
  • Advance Reservation
  • Nationwide

Temporary Storage Service

Find and use a locker with just your smartphone—your phone is the key!
Reserve your locker easily by smartphone up to 24 hours in advance!

Coin-Operated Lockers

  • Storage
  • JR-WEST Stations

ICOCA Locker Search

Check coin-operated locker availability in real time.
Use the large display or your smartphone to see available locker sizes and quantities,
and find the nearest available locker.

Click here to find coin-operated lockers in Kyoto City.

Hotel Luggage Storage(*Available to hotel guests only)

  • Storage
  • JR-West Group Hotels

Guests staying at a JR-West Group hotel may be able to store their luggage at the hotel before check-in or after check-out. Contact your hotel for more information.

More details

PUDO

  • Delivery
  • Advance Reservation
  • Nationwide

PUDO Stations are conveniently located at train stations, supermarkets, convenience stores, drugstores, parking lots, public facilities, and more.
Pick up or send your parcels whenever it's convenient for you.

More details

ecbo cloak

  • Storage
  • Advance Reservation
  • Nationwide

Easy luggage storage!
Easily reserve with your smartphone.

More details

SHIN-OSAKA LUGGAGE STATION

  • Storage
  • Advance Reservation
  • Shin-Osaka Station

Travel light, whether you're sightseeing or on business! Leave your luggage with us at Shin-Osaka Station.
Multilingual staff are available, making the service easy to use for international visitors.

More details