How to use JR-West

baggage160 baggage160

Service for Tokaido, Sanyo, Kyushu,
and
Nishi Kyushu Shinkansen

Dedicated seats must be
reserved when
carrying
a large baggage
which total dimensions
exceed 160 cm.

For your safety, security, and convenience,
please reserve a seat with
an oversized baggage area
or an oversized baggage compartment
if you wish to carry
a baggage
which total dimensions are between
160 cm
and 250 cm (oversized baggage)
on the Shinkansen.

Sizes requiring advance booking

  • Baggage with total dimensions (A+B+C) of between 160 and 250 cm requires a reservation.
    This is about the size for which an oversized baggage fee is charged on international flights.
* Varies by airline.

Items that do not require a reservation even when they exceed 160cm Items that do not require a reservation even when they exceed 160cm

  • You may carry a baggage of the following sizes.
* There is a size limit for oversized baggage compartments. Please check in advance.
Baggage Size
(A+B+C)
Carry On
Up to 160 cm Allowed
160 to 250 cm
Oversized baggage
A seat with an oversized baggage area or an oversized baggage compartment*1 must be reserved in advance (no extra charge*2)
Over 250 cm Not allowed

  • *1 The oversized baggage compartment can store baggage with dimensions within 80 cm × 60 cm × 40 cm. (You may store baggage up to 80 cm × 60 cm × 50 cm if you choose an upper-level compartment.)
  • *2 Only a standard fare for Ordinary car or Green car reserved seat is required. Passengers traveling with oversized baggage without a reservation will be charged a baggage fee (1,000 yen, including tax).

Seats with an oversized baggage
area / compartment

Oversized Baggage Area

Oversized Baggage Compartment

Location Rearmost area of the car Deck part closest to the reserved seat (beside the washroom)
Baggage Size Total dimensions within 250 cm

Upper level:
within the following dimensions
80 cm × 60 cm × 50 cm

Lower level:
within the following dimensions
80 cm × 60 cm × 40 cm

  • Location of the seats and the baggage area

Seats with an oversized baggage area (for 16-car trains) Ordinary Cars: seats ABCDE in the last row (5 seats)/Green Cars: seats ABCD in the last row (4 seats) Seats with an oversized baggage compartment Seats with an oversized baggage area (for 16-car trains) Ordinary Cars: seats ABCDE in the last row (5 seats)/Green Cars: seats ABCD in the last row (4 seats) Seats with an oversized baggage compartment

  • * Oversized baggage is not allowed in non-reserved seats and some reserved-seat cars that do not have seats with an oversized baggage area / compartment.

Seats with an oversized baggage area are:

  • · Seats with an oversized baggage area are last-row seats in some reserved-seat cars.
  • · You may store your baggage in the area behind the seats (oversized baggage area).
  • * This area is shared between customers who have reserved seats with an oversized baggage area (last-row seats). Please be considerate when storing your baggage.

Seats with an oversized baggage compartment are:
(Service limited to Tokaido and Sanyo Shinkansen, 16-car trains)

  • · A storage compartment located in the deck part closest to your seat can be used.
  • · There are upper-level and lower-level oversized baggage compartments.
  • · Baggage within 80 cm × 60 cm × 50 cm in dimension can be stored in the upper level, and baggage within 80 cm × 60 cm × 40 cm in dimension can be stored in the lower level.
  • · Please reserve an aisle seat (with an oversized baggage compartment) for an upper-level compartment, and a window seat (with an oversize baggage compartment) for a lower-level compartment.
  • * Oversized baggage compartments are equipped with locks as they are located away from seats. A contactless smart card, such as a transportation IC card, is required to use the lock. However, some smart cards and mobile terminals can not be used.
  • * Please reserve a seat with an oversized baggage area if your oversized baggage is too large for the compartments.

Carrying an oversized baggage

1. Please reserve a seat with an oversized baggage area or oversized baggage compartment before boarding.

You can reserve online* or with the ticket-vending machines at stations.

* Tokaido Sanyo Kyushu Shinkansen Online Reservation Service, JR-WEST ONLINE TRAIN RESERVATION, JR-KYUSHU Train Reservation

Only a standard fare for Ordinary car or Green car reserved seat is required. (There are no extra charges for reserving oversized baggage area / compartment.)

  • · How to reserve with a ticket-vending machine

    Select a train→Select a seat with an oversized baggage area or oversized baggage compartmentSelect a train→Select a seat with an oversized baggage area or oversized baggage compartment

  • · How to reserve at a ticket counter
    Please inform staff about your oversized baggage when purchasing a ticket.

2. After boarding, please place your baggage in the oversized baggage area (behind your reserved seat) or oversized baggage compartment (deck part closest to your reserved seat).

  • · You can secure your baggage storage space before your trip with a reservation.
  • · You will be charged a baggage fee (1,000 yen, including tax) if you carry on oversized baggage without a reservation. Additionally, you will be required to store your baggage in an area designated by a crewmember.
  • · There are enough seats with an oversized baggage area or an oversized baggage compartment to meet the current conditions. However, please make reservations as early as possible, as some trains can be sold out. If a train is fully booked, please make reservations for the train before or after.

How to use the oversized baggage compartment

Storing your baggage

  1. 1 1 Adjust the dials.

  2. 2 2 Pull the lever to the right, lift the bar, and store your baggage.

  3. 3 3 Thread the cable through your baggage and insert the cable back to its original position.

  4. 4 4 Press the white button.

  5. 5 5 Touch with your smart card* to lock.
    (The light will turn red when locked.)

Removing your baggage

  1. 1 1 Press the white button.

  2. 2 2 When the light is flashing, touch with your smart card* to unlock.

  3. 3 3 Remove the cable from your baggage and place the cable back to its original position.

  4. 4 4 Adjust the dials.

  5. 5 5 Pull the lever to the right, lift the bar, and remove your baggage.

* Please use your contactless smart card, such as a transportation IC card.
However, some smart cards and mobile terminals can not be used

Transportation IC cards that can be used

EX-IC toica ICOCA

Baggage under 160 cm

  • · Baggage with total dimensions of 160 cm or less, can be stored in the overhead baggage rack.
  • · The seats with an oversized baggage area or an oversized baggage compartment can also be reserved by customers who need extra luggage space for items such as strollers.
  • * Among large baggage items, instruments, sporting goods, strollers, etc. can still be carried on without prior reservation. However, the space at the end of the car will be for passengers who have reserved seats with an oversized baggage area. If you would like to use this area, please reserve a seat with an oversized baggage area.

Note to passengers

  • · There are enough seats with an oversized baggage area or an oversized baggage compartment to meet passenger needs.
  • · Seats with an oversized baggage area or an oversized baggage compartment are for passengers with oversized baggage. Therefore, please reserve another seat if you do not have oversized baggage.
    Additionally, seats with an oversized baggage area may not recline fully when large baggage is stored. We appreciate your understanding of the above when making reservations.

FAQ

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Why is advanced reservation required for oversized baggage?

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Can we reserve seats with oversized baggage area on all trains and in all cars?

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Can I reserve a seat with an oversized baggage area or an oversized baggage compartment when my baggage is small?

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Can I freely place my baggage in the area at the back of the car?

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If it is a car that does not have seats with an oversized baggage area, can I freely place my baggage in the area at the back of the car?

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Are there restrictions on the weight and number of baggage items I can bring on a Shinkansen?

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Is oversized baggage also subject to reservations on conventional line trains?

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How do I carry on strollers, sporting goods, and instruments?

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How large a bag can be stored on the overhead baggage rack or under the seat by your feet on a Shinkansen?

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What should I do if seats with an oversized baggage area or an oversized baggage compartment are fully booked?

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What should I do if I miss my train on which I had reserved a seat with an oversized baggage area or an oversized baggage compartment?

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What should I do if my plans change after reserving a seat with an oversized baggage area or an oversized baggage compartment?

We ask for your understanding
and cooperation
so that
all passengers can use
the Shinkansen
with greater comfort.