Travel area guide in West Japan

Shopping & Gourmet Spots in the Kyoto Area


*Information is current as of 06/01/2018. (MM/DD/YYYY)


“Clothes, food, living” - all are fully represented at JR Kyoto Isetan, a prominent department store in Kyoto, with 13 floors (including the basement). Naturally, the latest fashions are all here, but Isetan also has a brimming array of confectionaries and teas from long-established Kyoto stores, traditional craft wares, household goods, and the like. Restaurants have a strong presence too, so diners can fully enjoy a wonderful range of gourmet delights. Overseas visitors are fully taken care of too, with a tax-free counter on 3F and currency exchange on 2F.

Ladies' apparel floor / Food market floor / Tax-free counter


5% discount on merchandise for JR-WEST RAIL PASS holders

  • * Not valid for food purchases and at restaurants.
  • * Limited to purchases made in Japanese yen (cash) or by UnionPay card.
  • * Discount valid with tax-free sales.
  • * Items priced less than 3,000 yen (excl. tax) are not eligible.
  • * Sale items are not eligible. Other brand items may also not be eligible. (Ask the staff for more information.)

<Valid until 03/31/2020.>

Recommended Restaurants & Cafés

On the 11F Restaurant Floor "Eat Paradise" you can find a wide range of unique restaurants serving Japanese, Western and Chinese cuisines. Take a look at the menus and get set for a mouthwatering time! Between the 7F and 10F there are Open View Restaurants with large windows offering views of beautiful Kyoto. In these eateries you can dine as late as 11:00 p.m.
And, between the 3F and 6F there are cafés for shoppers to take a break in.

List of tax-free stores

*Photos are for illustration only.


Business hours
< JR Kyoto Isetan >10:00 a.m. - 8:00 p.m.
< 11F Restaurant Floor Eat Paradise >11:00 a.m. - 10:00 p.m.
(Last orders at 9:15 p.m.)
*This varies depending on the restaurant.
< 7F-10F Open View Restaurants >11:00 a.m. - 11:00 p.m.
(Last orders at 10:00 p.m.)
*This varies depending on the restaurant.
< 3F-6F Cafés >10:00 a.m. - 8:00 p.m.
(Last orders at 7:30 p.m.)
*This varies depending on the restaurant.
Irregular holidays
Spot information
Wi-Fi supportWi-Fi support (3F tax-free counter)
Credit card settlementCredit card settlement
Ginren card settlementGinren card settlement
Tax freeTax free (3F)
Foreign-language floor mapForeign-language floor map
Currency exchangeCurrency exchange (2F)
Door-to-door deliveryDoor-to-door delivery
ICOCA® acceptedICOCA® accepted (Some only)

JR KYOTO ISETAN Official Website

Kyoto Area

Shopping & Gourmet Spots in the Kyoto Area

kyoto & shiga

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