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Travel Support by JR-WEST: Supporting travelers in the event of sudden illness, disasters, or other travel problems* JR-WEST Travel Support is available to all JR-WEST product users.

  • JR-WEST’s new service provides multilingual support for travel-related problems customers may experience while traveling in Japan.(Purchase of a JR-WEST product is required.)

Multilingual assistance for medical consultations (for describing injury or illness)

Disaster evacuation information

Dietary restriction support / Prayer room information

Disaster/hospital information

JR-West Train Service Information

Tourism Information

The JR-WEST RAIL PASS now covers reserved seating as well, making it even more convenient!

Travel easier in Kyoto with Hankyu Railway vouchers now included with the Kansai Area Pass* For purchases on December 1, 2020 or later

  1. All the following products can now be used for reserved seating on ordinary train cars!* San’in-Okayama Area Pass and Hokuriku Area Pass only cover non-reserved seating.
  2. The Kansai Area Pass is a combined one-day basic fare ticket for the Hankyu Railway (Osaka-Umeda Station – Kyoto-Kawaramachi Station / Arashiyama Station), the Kyoto City Subway, and the Keihan Railway. It is a convenient, economical way to visit the major sightseeing spots in Kyoto, one of the world’s most famous sightseeing destinations.
  3. Travel to the North Kinki area (Amanohashidate, Kinosaki Hot Spring, etc.) is now possible with the Sanyo-San’in Area Pass and the Sanyo-San’in Northern Kyushu Pass!
  4. The validity period of the Setouchi Area Pass has been extended from 5 days to 7 days!
[Products] Validity period Price when purchased overseas Price when purchased in Japan
Kansai Area Pass
1-day 2,400 YEN
2-day 4,600 YEN
3-day 5,600 YEN
4-day 6,800 YEN
Kansai WIDE Area Pass 5-day 10,000 YEN 11,000 YEN
Kansai-Hiroshima Area Pass 5-day 15,000 YEN 16,000 YEN
Setouchi Area Pass 7-day 19,000 YEN 21,000 YEN
Sanyo-San'in Area Pass 7-day 20,000 YEN 22,000 YEN
Sanyo-San’in Northern Kyushu Pass 7-day 23,000 YEN 25,000 YEN
Kansai-Hokuriku Area Pass 7-day 17,000 YEN 19,000 YEN
Hiroshima-Yamaguchi Area Pass 5-day 13,000 YEN 14,000 YEN
Okayama-Hiroshima-Yamaguchi Area Pass 5-day 15,000 YEN 16,000 YEN

A New Arrival: The JR-WEST All Area Pass!
Unlimited rides on all JR-West trains for 7 days starting from only 23,000 yen!

  • With this one pass, you can enjoy, to your heart’s content, a side of West Japan that you’ve never seen before: from Kansai and Hokuriku, to Sanyo, San’in, and Hakata.

Find out attractions fit for the new norm from Online Travel Agent!* Refer to the individual online travel agency or overseas travel agency for more information.

In addition to JR-WEST’s various products—including the new Universal Studios Japan 1-Day Studio Pass—All Pass gives travelers access to delicious food, impressive sights, and exciting activities across West Japan.

Private chartered tours with private rooms and various activities for enjoying the great outdoors of West Japan worry-free are also available. Save money and reduce stress with JR-WEST!