Our "How to use JR-WEST" page has all
the information you need to buy tickets, use the trains, and get the most out of other JR WEST services
Our "How to use JR-WEST" page provides
frequently asked questions about buying tickets, using trains, and getting the most out of other JR WEST services.
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PDF version also available
Download this PDF to view instructions
whenever you want, even in locations
without internet access.
Visit our "Train Status Information"
page for the latest updates
We provide status information about JR WEST services from conventional lines to limited express and Bullet Trains (Shinkansen).
*Notification is provided if multiple trains are delayed by 15 minutes or more, and in similar
situations.
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