Valid Train Routes

• ･ Kansai WIDE Area Pass is valid for unlimited travel in the valid area on the map
• ･ Valid trains are below;
• -  Non-reserved seats on Bullet Train "SANYO SHINKANSEN" (Shin-Osaka⇔Okayama)
  -  Non-reserved seats on Express Trains
  -  Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines

• These trains below cannot be used
  -  Bullet Train "TOKAIDO SHINKANSEN" (Shin-Osaka⇔Tokyo)
  -  Bullet Train "SANYO SHINKANSEN" (Okayama⇔Hakata)
  -  Bullet Train "KYUSHU SHINKANSEN" (Hakata⇔Kagoshima-Chuo)

Prices

• ･ Adult: 12 or over 12 years old when an exchange order issued or a rail pass purchased
• ･ Child: 6-11 years old when an exchange order issued or a rail pass purchased
• An Adult's or Child's rail pass holder can accompany up to 2 infants (1-5 years old) for free.
• The infants from the third one will require Child’s rail passes for each.
• Babies aged under 1 year old can be accompanied for free.
• Child’s rail passes will be required for each infant in the following situations:
• 1. When accompanied infants use Reserved seats by themselves
• 2. When infants travel by themselves

Purchasing a rail pass

Purchasing Exchange Order through a Travel Agency outside Japan

• Step 1. Purchase an exchange order (MCO: Miscellaneous Charges Order) at sales locations outside Japan.
• Sales locations: Click here for details
• Once issued, MCO must be exchanged in 3 months.
• Step 2. After entering in Japan, present the MCO with a passport at exchange locations, fill out an application with necessary details, and exchange for Kansai WIDE Area Pass.
• MCO exchange locations: Kyoto, Shin-Osaka, Osaka, Kansai-airport, Sannomiya, Okayama, Wakayama, Toyooka,
  Kinosaki-Onsen

Booking Online and Picking Up at JR-WEST Ticket Office

• Step 1. Book Kansai WIDE Area Pass online, receive Booking Confirmation e-mail containing reservation number, and print out the e-mail.
• Step 2. After entering in Japan, fill out an application with necessary details and present these items below at a pick up station;
• (1) a printout of Booking Confirmation e-mail
• (2) a passport and a departure card (embarkation card)
• (3) a return plane/boat ticket (including a printed e-ticket)
• An e-ticket must be printed out.
• Pick up station: Kyoto, Shin-Osaka, Osaka,
  Kansai-airport
• Step 3. Pay for Kansai WIDE Area Pass by cash or credit card.

Station	Office Hours	Station Map
Kyoto	5:30 - 23:00	PDF(66KB)
Shin-Osaka	5:30 - 23:00	PDF(66KB)
Osaka	5:30 - 23:00	PDF(1.89MB)
Kansai-airport	5:30 - 23:00	PDF(239KB)

Purchasing at JR-WEST Ticket Office

• Step 1. After entering in Japan, fill out an application with necessary details and present these items below at sales locations;
• (1) a passport and a departure card (embarkation card)
• (2) a return plane/boat ticket (including a printed e-ticket)
• An e-ticket must be printed out.
• Sales locations: Kyoto, Ibaraki, Shin-Osaka, Osaka, Kobe, Shin-Kobe, Sannomiya, Nishi-Akashi, Himeji, Nijo, Uji,
  Saga-Arashiyama, Kitashinchi, Kyobashi, Tsuruhashi, Tennoji, Shin-Imamiya, Bentencho, Nishikujo,
  Kansai-airport, Nara, JR-Namba, Okayama, Wakayama, Tyooka, Kinosaki-Onsen
• Step 2. Purchase Kansai WIDE Area Pass by cash or credit card.

• ･ The following credit cards can be accepted as payment at JR-WEST stations.
• Only the card holder can use the credit card.

Availability and Use

･ A rail pass is available and usable all year around.
･ A rail pass is purchasable up to 1month in advance of the first day of use.
･ A rail pass is valid for consecutive days.
･ The validity of a rail pass starts from 12 a.m.

Train Accommodations

Kansai WIDE Area Pass is usable
  Additional separate tickets are required

• When purchasing additional tickets is required, obtain such tickets at a JR-WEST station before boarding.

• 1 First Class (Green)/Sleeper Tickets and separate Express Tickets are required.
• 2 Separate Express Tickets are required.
• 3 Separate Liner Tickets or numbered tickets are required.

Changes

• ･ The date a rail pass will start to be used from cannot be changed.
• ･ The duration or the type of a rail pass cannot be changed.

Refunds

• ･ Refund location: only where a rail pass was issued or exchanged
• ･ Refund price: the sale price minus a handling fee (10% of the price : minimum 210 yen per one rail pass)
• No refund will be given if a magnetic ticket is removed from a rail pass book
• No refund will be given after a rail pass starts to be used or expired
• No refund will be given due to non-availability of service, delays, or similar issues

Related information

• ･ A rail pass is only valid for its rail pass holder only.
• ･ A passport must be carried when a rail pass is used and presented when a JR staff asks to.
• ･ A rail pass will be void if the magnetic ticket is detached from a rail pass book.
• ･ A rail pass will not be reissued even if lost or stolen.
• ･ Conditions of use for a rail pass are stipulated by JR-WEST's carriage conditions and laws of Japan.
• ･ Conditions of use for an exchange order are stipulated by regulations and contracts of issuing companies.
• ･ If any discrepancies arise between the foreign language and Japanese versions of the carriage conditions, the Japanese version has precedence.