Ticket Deals and Passes

[Notice] Service Limitations of the JR-WEST ONLINE TRAIN RESERVATION System​

  • · Some services of the JR-WEST ONLINE TRAIN RESERVATION System will be limited from February 16 to April 30, 2024.
    We apologize for any inconvenience this may cause.
    Please click here for more information.

Recommended Spots and BenefitsRecommended Spots and Benefits

  • · Kansai Area Pass is valid for unlimited travel in the valid area on the map.
  • · Valid trains are below;
    • - Reserved seats on Kansai-airport Express HARUKA
    • * For reserved seating, ensure you book your seats before boarding the train.
    • - Special Rapid Services, Rapid Services, and Local trains on JR-WEST Conventional lines
  • · The pass is only valid on WEST JAPAN JR BUS route buses within the valid area. The pass cannot be used on expressway buses.
  • * These trains below cannot be used
    • - Both Reserved and Non-reserved seats on Express Trains excluding Kansai-airport Express HARUKA
    • - Paid seating services, such as A-seat, are available on Local, Rapid, and Special Rapid trains in the Kansai area.
    • - Bullet Train "SHINKANSEN"

Prices

1-day
Adult 2,800YEN / Child 1,400YEN
2-day
Adult 4,800YEN / Child 2,400YEN
3-day
Adult 5,800YEN / Child 2,900YEN
4-day
Adult 7,000YEN / Child 3,500YEN

* Prices are subject to change.

  • · Ticket prices and how tickets are reserved/received will change accordingly. We appreciate your understanding.
  • - Adult: 12 or over 12 years old when an exchange order issued or a rail pass purchased
  • - Child: 6-11 years old when an exchange order issued or a rail pass purchased
    • * An Adult's or Child's rail pass holder can accompany up to 2 infants (1-5 years old) for free.
    • * The infants from the third one will require Child's rail passes for each.
    • * Babies aged under 1 year old can be accompanied for free.
    • * Child's rail passes will be required for each infant in the following situations:
      • 1. When accompanied infants use Reserved seats by themselves
      • 2. When infants travel by themselves

Train Accommodations

  •  Kansai Area Pass can be used.
  •  Additional separate tickets are required
  •  Kansai Area Pass cannot be used.

* When additional tickets are required, obtain the tickets at a JR-WEST station before boarding.

Train Kansai-airport Express HARUKA
Type First Class (Green) Car Ordinary Car,Reserved Seating Ordinary Car,Non-reserved Seating
Validity  *1  *2*3
Train Limited Express / Express Trains excluding
Kansai-airport Express HARUKA
Special Rapid Services/Rapid Services/
Local Services in the valid area
Type First Class(Green) Car Sleeper Car Ordinary Car,
Reserved Seating
Ordinary Car,
Non-reserved Seating
First Class (Green) Car Ordinary Car,
Reserved Seating
Ordinary Car,
Non-reserved Seating
Validity  *1   *3   *4  *3*5
  • * 1 First Class (Green) Tickets and separate Express Tickets are required.
  • * 2 This pass can be used for reserved seating up to 2 times.
  • * 3 When using reserved seating, make sure to reserve seats in advance before boarding. Reserved seating cannot be reserved on the train. If the maximum number of reserved seating uses has been reached, or to use reserved seating after boarding the train, a non-discounted Limited Express reserved seating ticket must be purchased separately.
  • * 4 Separate First Class (Green) Tickets for Local Services are required.
  • * 5 Separate charges are required when using paid seating services (such as A-seat) on Local, Rapid, and Special Rapid trains in the Kansai area.
Train Kansai-airport Express HARUKA
Type First Class (Green) Car Ordinary Car, Reserved Seating Ordinary Car, Non-reserved Seating
Validity  *1  *2*3
Train Limited Express / Express Trains excluding
Kansai-airport Express HARUKA
Type First Class(Green) Car Sleeper Car Ordinary Car,
Reserved Seating
Ordinary Car,
Non-reserved Seating
Validity  *1   *3
Train Special Rapid Services/Rapid Services/
Local Services in the valid area
Type First Class (Green) Car Ordinary Car,
Reserved Seating
Ordinary Car,
Non-reserved Seating
Validity  *4  *3*5
  • * 1 First Class (Green) Tickets and separate Express Tickets are required.
  • * 2 This pass can be used for reserved seating up to 2 times. (The pass covers only the fare for assigned seating (such as A-Seat) on Local, Rapid, and Special Rapid trains in the Kansai area.)
  • * 3 When using reserved seating, make sure to reserve seats in advance before boarding. Reserved seating cannot be reserved on the train. If the maximum number of reserved seating uses has been reached, or to use reserved seating after boarding the train, a non-discounted Limited Express reserved seating ticket must be purchased separately.
  • * 4 Separate First Class (Green) Tickets for Local Services are required.
  • * 5 Separate charges are required when using paid seating services (such as A-seat) on Local, Rapid, and Special Rapid trains in the Kansai area.

Eligibility

Temporary visitor's visa

- A rail pass user must be holding a passport issued by a foreign government.

※外国での永住権を持っているお客様を含め、日本国籍のお客様は使用できません。

- A rail pass user must be entering in Japan as a "短期滞在 (Temporary Visitor) ".

* "短期滞在 (Temporary Visitor) " is a status of residence defined under Japanese immigration law.

- Individual customers are not allowed to purchase or exchange more than one of the same ticket for the same use period.

- You must present your passport to receive a pass.

Purchasing a rail pass

Purchasing Exchange Order through a Travel Agency outside Japan

  • Step 1. Purchase an exchange order (MCO: Miscellaneous Charges Order or E-TICKET) at sales locations outside Japan.
    • * Sales locations: Click here for details
    • * Once issued, the MCO or E-TICKET must be exchanged within 3 months.
  • Step 2. After entering in Japan, present the MCO or E-TICKET with a passport at exchange locations, fill out an application with necessary details, and exchange for a rail pass.
    • * The MCO or E-TICKET exchange locations: Click here for details
    • * Receiving an E-TICKET: Click here for more information
    • * The MCO or E-TICKET that could not be exchanged can be refunded at the overseas travel agency where the pass was originally purchased. (*A separate handling fee will be applied.)

Purchasing a pass via JR-WEST ONLINE TRAIN RESERVATION

  • Step 1. Purchase a pass via JR-WEST ONLINE TRAIN RESERVATION.
    * Payment must be made by credit card when reserving tickets. Payment cannot be accepted at the station.
    * Virtual and numberless credit cards cannot be used.
  • Step 2. When choosing paying by credit card in advance, use the following at a station ticket vending machine or station ticket office to receive your pass, after arriving in Japan. Click here for details.
    • (1) Reservation number
    • (2) Identification number *A 4-digit number you set
    • (3) Credit card *The one used to make the reservation
    • (4) Passport
    • * A passport with an IC chip is required to receive a pass from a ticket vending machine. Travelers with a passport that does not have an IC chip must receive their pass from the ticket office.
    • * Exchange stations: Click here for details
NOTE:
Reservations are accepted via JR-WEST ONLINE TRAIN RESERVATION from one month before boarding (starting at 10:00 am (JST) on the same day of the preceding month).
· Product sales prices are set according to the date of purchase and not the date of exchange or use.

Purchasing from a travel agency

  • · Passes can be purchased from a travel agency in Japan.
    · Sales locations: Click here for details
    · A rail pass is purchasable up to 1month in advance of the first day of use.

Availability and Use

  • · A rail pass is available and usable all year around.
  • · A rail pass is valid for consecutive days.
  • · The pass will be valid at 0:00 from the start day to 24:00 on the last day (all times JST).
    However, if the validity period expires while riding a train on the last day, the pass will be valid for the fare until the following day so long as the passenger does not exit the station, and for ticket fees so long as the passenger does not depart the train.

Using Kansai Area Pass and Reserving a Reserved Seat Ticket

  • · When purchasing/receiving a Kansai Area Pass, vouchers for the Kyoto City Subway, Keihan Railway, and Hankyu Railway will also be provided.
  • * Click here for information on using Kyoto City Subway, Keihan Railway, and Hankyu Railway.
  • · Reserved seat tickets can be reserved at a green ticket-vending machine or a station ticket office.
  • * Click here for information on reserving reserved seat tickets from a green ticket-vending machine.

Changes

  • · The starting date of the rail pass, duration, and pass type cannot be changed after exchanging the exchange order.
  • · Validity periods will not be extended even in the event of non-availability of train services, delays, etc.
  • · Conditions vary for reservations submitted via JR-WEST ONLINE TRAIN RESERVATION. Click here for more information.

Refunds

  • · To refund a Kansai Area Pass, the pass itself and the vouchers for the Kyoto City Subway, Keihan Railway, and Hankyu Railway (4 items in all) are required.
    [Items required for refund]Kansai Area Pass Keihan Railway voucher Kyoto City Subway voucher[Items required for refund]Kansai Area Pass Keihan Railway voucher Kyoto City Subway voucher
  • · Refund locations: Only for issued or exchanged rail passes
    If a rail pass has already been exchanged, refunds are only possible at the ticket counters of JR West stations. (Travel agencies where the pass was purchased cannot refund an already exchanged rail pass.)
  • · Refund price: the sale price minus a handling fee (10% of the price: Minimum 220 yen per one rail pass)
  • · No refund will be given after a rail pass starts to be used or expired
  • · No refund will be given due to non-availability of service, delays, or similar issues
  • · MCOs that could not be exchanged can be refunded at the overseas travel agency where the pass was originally purchased. (*A separate handling fee will be applied.)
  • · Conditions vary for reservations submitted via JR-WEST ONLINE TRAIN RESERVATION. Click here for more information.

Related information

  • · Rail passes are only valid for the rail pass holder.
  • · Presentation of your passport when requested by JR staff is required to use a rail pass. Please keep your passport together with your rail pass.
  • · Lost or stolen rail passes cannot be reissued.
  • · The conditions of use for rail passes are stipulated in JR-West’s Conditions of Carriage and by Japanese law.
  • · The terms and conditions of use for exchange orders are stipulated by the regulations and agreements of the issuing company.
  • · For any discrepancies between foreign language versions and the Japanese version of the Conditions of Carriage, the Japanese version shall prevail.
  • · Displayed information (including prices) is current as of March 16, 2024, and subject to change.

Ticket Deals and Passes