How to use JR-West

Using Trains

How to Use Trains

Signage on Platforms

Question

How do I use the train departure boards? What do the circle, triangle, and diamond shapes on the platform mean?

Answer

The train departure boards show the train type, destination, departure time, track number, and other details. The circle, square, and diamond shapes on the platform are the train stop positions that are also indicated on the train departure boards. Wait at one of the circle-, triangle-, or diamond-shaped positions indicated by the numbers on the train departure board.

Train Departure Board

Train Departure Board

Circle, square, and diamond shapes on the platform

Square, circle, and diamond shapes on the platform
Question

Does this train have a women-only car?

Answer

Women-only cars are available on some trains in Kyoto, Osaka, and Kobe areas.
Please stand by the "Women Only" ground markings.
Women-only cars are designated for the following passengers:
○ Female passengers
○ Male children (elementary school or younger)
○ Passengers with disabilities (including caregivers)
Click here for details.

[Ground Markings]

[Ground Markings]

[Train Markings]

[Train Markings]

[On-board Markings]

[On-board Markings]
Question

How do I know which train to get on?

Answer

Look at one of the train departure boards on the platform.

Departure board

Departure board
Question

How can I tell whether a train is a limited/regular express or a special rapid/rapid/local service? Where do I look to see where a train is going?

Answer

Look at the destination sign on the outside of the carriage. Please note that some destinations are only displayed in Japanese.
In addition, some areas (Kinki, Hiroshima, Okayama, Fukuyama, and Yonago areas) utilize line colors and symbols. These line colors and symbols are displayed both on route maps and on the side of train cars for use when getting on or changing trains.

Train destination scrolls

Train destination scrolls

Route Map

Route Map
Question

Where should I look to see the destination of the train in English?

Answer

Look at one of the train departure boards on the platform. The departure boards periodically switch between Japanese and English.

Train Departure Board

Train Departure Board