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Safety Think-and-Act Plan

Overview of the Safety Think-and-Act Plan 2017

“Ensuring that an accident such as that on the Fukuchiyama Line will never again occur” is the duty of the JR-West Group, and our determination to fulfill that duty will never change.
In accordance with this determination, we will work to ensure that the customers who use the railway services of the JR-West Group are transported safely to their destinations, and we will work to steadily increase the level of safety so that there are no incidents of serious injuries or fatalities among anyone involved in our operations. “The Safety Think-and-Act Plan 2017” gives shape to the actions that we will take to achieve those objectives.
Implementation of the Safety Think-and-Act Plan 2017 began in April 2013. This plan sets forth concrete quantitative targets that we will use in continuously working to achieve higher levels of safety. Under the Safety Think-and-Act Plan 2017, we have two objectives to achieve over the five-year period through fiscal 2018 — “No railway accidents that result in casualties among our customers” and “no labor accidents that result in fatalities among our employees” — and three objectives to achieve for fiscal 2018 — “30% reduction in railway accidents with casualties on the platform”, “40% reduction in accidents at level crossings”, and “50% reduction in transport disorders due to internal factors”. The Safety Think-and-Act Plan 2017 lays out four main courses of action for achieving these objectives. These are: “Continual effort to realize safe, reliable transport service”; “Increase level of risk assessment”; “Increasing safety awareness and implementing think-and-act initiatives with the highest priority on human life”; and “Investment in safety”.

Safety Think-and-Act Plan